About
EZ Maids +

EZ Maids + was born from a desire for clean, orderly homes. While our core mission is delivering top-notch cleaning solutions, we have also created an environment in which you can customize your cleaning to fit your needs and your budget.

EZ Maids is a proud participant in the Carson City Downtown Wine Walk. When: Every 1st Saturday

Our app

The development of our app prioritizes user-friendliness, ensuring a seamless onboarding experience. By eliminating any obstacles in the initial stages, we aim to provide a smooth and enjoyable introduction to our services for all users.

How does it work?

EZ Maids + makes it "E Z" to book your cleanings! All through our convenient app.

01

Sign up online

Signing up is easy! Do it online or through our easy-to-use App! Search for "EZ Maids" in the app store and look for the orange logo with white lettering.

02

Register your Property

Add as many properties as you'd like!

03

Book your Services

Book recurring or one time services like move out cleanings, monthly home cleaning, one time deep cleaning and more.

04

Sit back and relax!

Enjoy your new found free time while getting updates in real time as your service happens!

FAQ

To sign up, simply download the app for EZ Maids through Android or Apple and then register your property. You can register as many properties as you’d like.

Yes, EZ Maids is a subsidiary of Willoughby Inc. and licensed in the state of Nevada. We are insured and bonded.  Every person working through EZ Maids is background checked every six months through the court system.

When you set up a service appointment through the app, you will have a choice for a one time or recurring appointment. This can be weekly, bi-weekly or monthly.

We back up our satisfaction guarantee, if you are not happy with the service, we will do all we can to remedy the situation and also choose a different technician to service your property. Contact the office if you have any questions (833) 486-9927.

Once the work is done and the technician has checked out, your invoice is created and auto-paid using the credit card you used when you registered. It’s safe and secure, and we do guarantee our work. If there are any issues, we don’t run & hide, we take care of our valued customers. We have a brick & mortar location and our phone is answered by an actual person.

Our Terms of service dictate that anything over a certain dollar amount ($500) be unavailable for the technicians to access. This excludes wall hangings, appliances, furniture and items over 100 pounds. (Mostly involving jewelry, coins, currency and small valuables.)

Our cleaners are well trained and screened (Background checked) and only those with clean records are trusted to be partners with EZ Maids. If something has been damaged, we will make every effort to remedy the situation. Replacement, repair or reimbursement are some of the alternatives that can be used. This is an extremely rare occurrence and is handled on a case by case basis.

To gift services to family or friends, simply add their address on your account and you can schedule a surprise cleaning and more.

When you first downloaded the app, you may have opted out or declined the notification permission.

For Apple/iOS:

Go to Settings > Notifications.
Select the SL8 app in the list.
Toggle the “Allow Notifications” to green.

For Android:

Open your phone’s Settings app.
Tap Notifications. App settings.
Under ‘Most recent’, find apps that recently sent you notifications. To find more apps, in the drop-down menu, tap All apps.
Tap the app.
Turn the app’s notifications on or off.

We encourage all first time clients to be available for a walk through with their cleaning techs on the first appointment for a variety of reasons. The most important thing is that the cleaning techs get an idea of your expectations and don’t miss anything. Keep in mind this is a new and different place that they haven’t been to before. 
In order to keep you, the customer, happy, please take your time and do not feel that you are out of place to walk through with the cleaning tech and make sure everything is to your satisfaction. 

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